PRIVACY POLICY

This Global Privacy Notice describes the types of Personal Information we collect, the purposes for which we collect that Personal Information, the other parties with whom we may share it and the measures we take to protect the security of the data. It also tells you about your rights and choices with respect to your Personal Information, and how you can contact us about our privacy practices.​

Please note that we also act on behalf of and under the instructions of financial institutions, merchants and other partners which act as data controllers, including for processing payment transactions. Please refer to their respective privacy policies for more information regarding the processing of your Personal Information in these contexts.

PERSONAL INFORMATION THAT WE MAY COLLECT:

“Personal Information” means any information relating to an identified or identifiable individual. We may collect the following categories of Personal Information:

  1. Full Name (Remitter and Beneficiary of the transaction)
  2. Address (Remitter and Beneficiary of the transaction)
  3. Nationality (Remitter and Beneficiary of the transaction)
  4. Telephone, including mobile (Remitter and Beneficiary of the transaction)
  5. Relationship between Remitter and Beneficiary of the transaction
  6. E-mail
  7. Age
  8. Date of Birth
  9. Gender
  10. Birthplace
  11. Origin of the financial resources
  12. Financial background
  13. Identification document (e.g. Passport, National ID, Driving License)
  14. Bank statements
  15. Transaction amounts
  16. Bank account details
  17. Credit / Debit card numbers
  18. Marketing & other contact preferences
  19. Purpose of the transactions
  20. Relationship
  21. IP address, website / mobile app usage data collected via automated means, such as cookies and similar technologies

As a SPI, AMAL MONEY TRANSFER has certain obligations with regards to identity verification, fraud prevention, KYC checks and other similar security purposes. To ensure compliance with these obligations, certain of the Personal Information described above may be collected from, or verified against, third party sources such as government agencies and global regulatory databases.

HOW WE USE YOUR PERSONAL INFORMATION:

We May Use Your Personal Information to:

  1. Process your payment transactions.
  2. Protect against and prevent fraud, and other legal or information security risks. For more information, please see our Fraud & Security Notice.
  3. Provide and communicate with you about products and services offered by AMAL MONEY TRANSFER, SPI (Small financial institutions), merchants and partners.
  4. Offer and support loyalty programs. 
  5. Provide you with personalized services and recommendations.
  6. Operate, evaluate and improve our business, including anonymization and analytics.
  7. Serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by law.
  8. Generate anonymized and aggregated data to prepare insights to advise AMAL MONEY TRANSFER’s customers and partners regarding spending patterns, fraud and other trends.
  9. Learn more about you, including your preferences or other characteristics. We treat these inferences as Personal Information where required under applicable law.

Where required under applicable law, we will only use your Personal Information with your consent; as necessary to provide you with products and services; to comply with a legal obligation; or when there is a legitimate and overriding interest that necessitates the use.

HOW WE SHARE YOUR PERSONAL INFORMATION

We May Share Personal Information with: 

  1. AMAL MONEY TRANSFER’s head office in the U.K., our affiliates and other entities within the companies.
  2. Service providers acting on our behalf.
  3. Other participants in the payment ecosystem, including financial institutions, and merchants.
  4. Other participants in the Open Banking ecosystem, including financial institutions, merchants and third parties.
  5. Third parties for fraud monitoring and prevention purposes, or other purposes required by law.
  6. Third parties whose feature you use in connection with our products and services or with your consent.
  7. Other entities as required under applicable law or in the event of a sale or transfer of our business or assets.

RIGHTS AND CHOICE:

Depending on your country, you may have the right or choice to:

  1. Opt out of some collection or uses of your Personal Information, including the use of cookies and similar technologies, the use of your Personal Information for marketing purposes, and the anonymization of your Personal Information for data analyses.
  2. Access your Personal Information, obtain a copy of it, rectify it, restrict or object to its processing, or request its deletion, destruction or anonymization.
  3. Receive the Personal Information you provided to us to transmit it to another company.
  4. Withdraw any consent provided.
  5. Where applicable, lodge a complaint with your relevant supervisory authority or regulator.

You, or a party authorized to act on your behalf, can exercise your rights on AMAL MONEY TRANSFER’s “Website or by submitting a request as described in the “How to Contact Us” section below.

If you reside in the United Kingdom, you may have additional rights as described in GDPR.

  1. but we will protect your Personal Information in accordance with this Global Privacy Notice, or as otherwise disclosed to you.
  2. We comply with applicable legal requirements when transferring Personal Information to countries other than the country where you are located. If you are located in the EEA, we will transfer your Personal Information in accordance with adequacy decisions (see list of countries for which the European Commission has issued an adequacy decision), Binding Corporate Rules, standard contractual clauses, and other data transfer mechanisms.
  3. AMAL MONEY TRANSFER’s privacy practices, described in this Global Privacy Notice, comply with the Cross Border Privacy Rules System. This system provides a framework for organizations to ensure protection of Personal Information transferred among participating EEA economies. 

HOW WE PROTECT YOUR PERSONAL INFORMATION

We maintain appropriate security safeguards to protect your Personal Information and only retain it for a limited period of time.

HOW TO CONTACT WITH US

You can e-mail at support@amalmoney.co.uk . You may also submit a request through phone, Fax to exercise your rights to your Personal Information in the right direction.

COKKIES POLICY

We have maintained a cookies policy as bellows;
When you visit or interact with our sites, services, applications, tools, or messaging, we or our authorized body/service providers may use cookies, web beacons and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes.